Effective Date: 01.01.2025

Welcome to Elios Cleaning! By using our website www.elioscleaning.com and utilizing our cleaning services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

1. Services Provided

Elios Cleaning offers a variety of cleaning services, including but not limited to:

• House Cleaning
• Apartment/Condo Cleaning
• Move-In/Move-Out Cleaning
• Deep Cleaning

We reserve the right to modify or discontinue services at our discretion.

2. Booking and Cancellations

• Booking: You can schedule our services through our website form or by contacting us directly at [email protected] or 949-353-7590.
• Cancellation Policy: To cancel or reschedule your cleaning appointment, please contact us at least 24 hours before the scheduled cleaning. Cancellations made with less than 24 hours’ notice may result in a cancellation fee.

3. Payment

• Payments for services are processed securely via third-party payment processors. You agree to pay the full amount for services rendered, including applicable taxes and fees.
• Full payment is due upon completion of the cleaning service unless otherwise agreed.

4. Liability

• Damage to Property: While we take great care in providing our cleaning services, we are not liable for any damage to items or property unless it is directly caused by our team due to negligence.
• Force Majeure: We are not responsible for any failure to perform our obligations due to circumstances beyond our control, such as natural disasters, power outages, or other unforeseen events.

5. Customer Responsibilities

• Access to Property: You are responsible for providing access to the property being cleaned, including ensuring that our staff can access all necessary areas.
• Pets: If you have pets, please inform us in advance. You are responsible for securing pets during the cleaning service.

6. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. All changes will be posted on this page with an updated Effective Date.

7. Contact Information

If you have any questions about our Terms & Conditions, please contact us at:

Elios Cleaning
Email: [email protected]
Phone: 949-353-7590
Website: www.elioscleaning.com